Terms of Use

This document is being updated. Some data is still being finalized. For urgent questions regarding your personal data, please contact us through the channels listed in the portal footer.

1. Acceptance of Terms

These Terms of Use ("Terms") govern access to and use of the pfmmedical.com.br portal ("Portal"), maintained by PFM Medical ("PFM Medical", "we").

By accessing and using the Portal, you declare that you have read, understood and fully agree to these Terms and our Privacy Policy . If you do not agree with any provision, we recommend that you do not use the Portal.

2. Object

The Portal provides institutional information, editorial content, contact forms, and other communication features related to PFM Medical. Specific terms and conditions for any products or services offered will be detailed in separate contracts.

3. Capacity

The Portal is intended for use by individuals 18 years of age or older, or emancipated minors, fully capable of performing acts of civil life. Minors may browse the site with the authorization and supervision of their parents or legal guardians.

4. Intellectual property

All content on the Portal — including texts, images, logos, trademarks, videos, icons, graphics, layouts, software, and source code — is owned by PFM Medical or its licensors and is protected by Law No. 9.610/1998 (Copyright), Law No. 9.279/1996 (Industrial Property), and applicable international treaties.

Any form of reproduction, distribution, modification, public display, commercialization, or use of the content without prior and express authorization is prohibited, except in legally permitted cases (quotation, personal use, journalistic purposes with attribution).

5. Permitted use

You agree to use the Portal lawfully, ethically, and in accordance with these Terms. It is expressly prohibited to:

• Using the Portal for illegal, fraudulent, defamatory, discriminatory purposes or purposes contrary to morality and good customs.
• Attempting to access restricted areas, bypassing security mechanisms, or exploiting vulnerabilities.
• Reverse engineering, decompiling, or attempting to extract the source code from any part of the Portal is prohibited.
• Using bots, scrapers, or automated tools without explicit authorization.
• Transmitting viruses, malware, or any code designed to disrupt, damage, or intercept data.
• Collecting data from other users without their consent.
• Engaging in unfair competition or misusing the PFM Medical brand.

6. User-submitted content

By submitting messages, comments, applications, or any data through the Portal, you declare that:

• Are you the owner of the content or do you have permission to share it?
• The material does not violate the rights of third parties, applicable laws, or these Terms.
• It grants PFM Medical a non-exclusive, royalty-free license to use the content in the context of the stated purpose (patient care, response, institutional communication).

We reserve the right to moderate, refuse, or remove submitted content that violates these Terms without prior notice.

7. Portal Availability

We make reasonable efforts to keep the Portal available and functional 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted availability. Maintenance, updates, technical failures, cyberattacks, or acts of God/force majeure may cause temporary interruptions.

8. Third-party links and services

The Portal may contain links to third-party websites and services. We are not responsible for the content, policies, practices, or availability of these external resources. Access to third-party websites is at your own risk.

9. Disclaimer of warranties

The Portal is provided "as is" and "as available". We offer no express or implied warranties about fitness for a particular purpose, accuracy, completeness, or absence of errors in the content. The information is institutional in nature and does not replace specialized professional advice.

10. Limitation of liability

To the extent permitted by applicable law, PFM Medical is not liable for indirect, incidental, consequential damages, lost profits, or loss of opportunity arising from:

• Regarding the use or inability to use the Portal.
• From decisions made based on institutional content.
• From the actions of third parties or from content published by them on linked external websites.
• Due to interruptions, technical failures, or connectivity issues beyond our control.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, especially to consumers under the Consumer Protection Code.

11. Data protection

The processing of personal data collected by the Portal follows our Privacy Policy , in accordance with the LGPD (Law No. 13.709/2018). It is recommended that you read the entire policy before submitting any information through the forms.

12. Changes to the Terms

We may update these Terms periodically to reflect legal, regulatory, or operational changes. The current version is always the one published on this page, with the "Last updated" date in the footer. Significant changes will be notified on the Portal or by email. Continued use after publication implies tacit agreement.

13. Assignment

You may not assign or transfer the rights and obligations of these Terms without our prior written consent. PFM Medical may assign these Terms in the event of corporate reorganization, merger, acquisition, or sale of assets.

14. General provisions

Any tolerance regarding non-compliance with these Terms does not constitute novation or a waiver of the right to demand compliance. If any clause is deemed invalid or unenforceable, the remaining clauses shall remain in full force and effect.

15. Applicable law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the district of [To be defined]/[To be defined], Brazil, are hereby chosen as the exclusive venue for resolving any disputes arising from these Terms, with the express waiver of any other venue, however privileged it may be, without prejudice to the consumer's absolute jurisdiction over the court of their domicile under the Consumer Protection Code (CDC).

16. Contact

Questions, suggestions, or notifications related to these Terms can be sent to [To be defined].

Last updated: May 2026.